Support

Professional Support & Services

MAXIMUS is committed to providing reliable after-sales support and technical assistance.
We work closely with homeowners, contractors, dealers, and property developers to ensure a smooth installation process and a good user experience.

Product Consultation

Help you choose the right smart lock solution based on your project needs.

Installation Guidance

Step-by-step guidance to ensure proper and smooth installation.

Technical Support

Assistance for system setup, configuration, and technical issues.

Warranty Support

Support for product warranty claims and service coverage.

Product Consultation

Help you choose the right smart lock solution based on your project needs.

Installation Guidance

Step-by-step guidance to ensure proper and smooth installation.

Technical Support

Assistance for system setup, configuration, and technical issues.

Technical Support

Assistance for system setup, configuration, and technical issues.

User Training

Simple training to help users understand product functions and usage.

Troubleshooting Assistance

Quick help to resolve any operational or system issues.

Spare Parts Support

Provision of replacement parts to ensure long-term product performance.

OEM & Project Consultation

Custom solutions and consultation for OEM, ODM, and project-based requirements.

User Training

Simple training to help users understand product functions and usage.

Troubleshooting Assistance

Quick help to resolve any operational or system issues.

Spare Parts Support

Provision of replacement parts to ensure long-term product performance.

OEM & Project Consultation

Custom solutions and consultation for OEM, ODM, and project-based requirements.

OEM & ODM Solutions

We provide flexible OEM and ODM solutions for brands, distributors, and project-based clients looking to develop their own smart lock products.

What we offer

Who it’s for

Warranty Information

All MAXIMUS products are covered under warranty for manufacturing defects and technical issues.

Frequently Asked Questions

  • MAXIMUS smart locks include emergency charging functions and mechanical key backup access.
  • Yes, selected models support mobile app control for remote unlocking and monitoring.
  • Yes, our smart locks support multiple users including family members, staff, or guests.

  • Yes, MAXIMUS smart locks are suitable for residential, hospitality, and commercial applications.